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Partnerize Shopify App - Configuration Update



For users that installed the Shopify app prior to August 10 2023, a Shopify-issued update has caused truncation of the conversion tag triggered at checkout, which resulted in conversion tracking that may not include all product information


Steps to update Shopify app

If you have installed the Partnerize Shopify app, and if you are still using the app to track conversion data for you affiliate program, we strongly recommend you make one small configuration change within the app to safeguard your affiliate tracking:  

  • Go to the App settings and obtain the tracking code (the <div> tag).  This should now be url encoded

Screenshot 2023-10-19 at 14.45.35.png

  • Copy this code
  • Go to Settings > Checkout > Order Status page

  • Paste the previously copied code into Additional Scripts and Save

If you have the Tax Settings feature already enabled (shown below), please ensure that this setting remains enabled after the change has been applied:

We appreciate your prompt attention to this matter and apologise for any inconvenience it may cause.


If you have any questions or require further assistance, please do not hesitate to contact Support



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